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Terms & conditions
Please read these terms and conditions carefully before using the www.nitecuisine.com website, operated by Nite Cuisine
Your acceptance of these terms and compliance is the condition of your access and use for the service. These terms apply to all visitors, users, and others who access or use the service.
By using or accessing the Service, you agree to be bound by these rules. You cannot access the service if you disagree with any part of the terms.
We reserve the right to cancel our order only in the following circumstances:
1. In the event of the address specified outside the service area offered by us.
2. Failure to contact you by phone or email while confirming the order.
3. Failure to place your order due to lack of information, direction or authorization at the time of delivery.
4. Unavailability of all the items you ordered when booking the order
Once ordered, we provide our customers a 5-minute window if they want to cancel/change the order. When this window is closed, the order will not be canceled.
You will only be entitled to a refund if you have paid online for your order at the time of giving your order and in any of the following circumstances only:
1. Your order packaging has been tampered with at the time of delivery and you refuse to take orders;
2. The items (orders) at the time of delivery disappeared from your order
3. We are canceling our order for any reason mentioned in your cancellation policy.
If our party was tried for delivery, you would not be entitled to a refund and your contact number was not reached/stopped at the time of delivery.
Our decision on refund will be done in our sole discretion and will be final and binding
All withdrawal funds will be deposited in your account according to the conditions prescribed by the payment gateway within 4-5 business days through which the payment has been made.
Operation Hours: 9PM-4PM
Delivery Time: 45-60 mins (Depending upon operating conditions)
Free Home Delivery on orders above Rs 200, else adds Rs 30.
Mode of Payment: Cash on delivery/Online Payment